Privacy Policy

Our Commitment to Your Privacy

At Bannu Book, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website.

Effective Date: January 1, 2026
Last Updated: January 1, 2026

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit a business listing to our directory
• List products in our marketplace
• Contact us via email or contact forms
• Subscribe to our newsletter or updates
• Participate in surveys or feedback forms

This information may include:

• Name and business name
• Email address and phone number
• Business address and location
• Business category and description
• Website URL and social media links

Marketplace Information

When you list products in our marketplace, we collect:

• Product name, description, and category
• Price and condition of the item
• Product images (up to 3 photos)
• Seller name and contact information
• Location of the item

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website and exit pages
• Date and time of visit

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

• To display business listings in our directory
• To publish approved product listings in our marketplace
• To connect buyers and sellers through contact information
• To respond to your inquiries and provide customer support
• To send you updates, newsletters, and promotional materials (with your consent)
• To improve and maintain our website functionality

Analytics and Improvement

• To analyze website traffic and user behavior
• To identify and fix technical issues
• To enhance user experience and website design
• To develop new features and services

Legal and Security

• To comply with legal obligations and regulations
• To protect against fraud, abuse, and security threats
• To enforce our Terms of Use and other policies

3. Data Storage and Security

Cloud-Based Storage

We use secure, industry-standard cloud services to store your data. Your information is protected with encryption and stored on secure servers with regular backups.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using SSL/TLS
• Secure authentication and access controls
• Regular security audits and updates
• Restricted access to personal information

Important: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. We use cookies and similar technologies to enhance your browsing experience and collect analytics data.

Types of Cookies We Use

• Essential Cookies: Required for website functionality and cannot be disabled
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect website functionality and your user experience.

5. Third-Party Services

Our website may use third-party services that collect, monitor, and analyze data:

Cloud Services

We use trusted third-party cloud infrastructure providers for data storage, hosting, and content delivery. These services comply with international data protection standards.

Image Hosting

Product and business images are stored on secure content delivery networks (CDNs) to ensure fast loading and reliability.

Font Awesome & Google Fonts

Used for icons and typography. These services may collect usage data.

Social Media Links

Our website contains links to social media platforms (Facebook, WhatsApp). When you click these links, you are subject to those platforms' privacy policies.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Withdrawal: Withdraw consent for data processing at any time

To exercise these rights, please contact us at akf27331@gmail.com.

7. Marketplace Guidelines & Policies

Product Listing Duration

Important: All approved marketplace listings are automatically published for a period of 10 days from the approval date. After 10 days, listings are automatically removed from the marketplace.

Listing Approval Process

• All marketplace submissions are reviewed by our admin team before publishing
• Approval typically takes 24-48 hours
• We reserve the right to reject listings that violate our policies
• You will not be notified if your listing is approved (it will simply appear on the marketplace)

Listing Requirements

• Products must be accurately described with clear, relevant images
• Contact information provided must be valid and reachable
• Pricing must be honest and reasonable
• Product condition must be accurately stated (New, Used - Like New, Used - Good, Used - Fair)

Prohibited Items

The following items are strictly prohibited from being listed on our marketplace:

• Illegal goods, weapons, explosives, or controlled substances
• Fraudulent, counterfeit, or stolen products
• Adult content or services
• Live animals (pets may be allowed with proper documentation)
• Hazardous or dangerous materials

Seller Responsibilities

• Sellers are responsible for the accuracy of their listings
• Sellers must respond promptly to buyer inquiries via the contact number provided
• Sellers must update us if the product is sold before the 10-day expiration
• Sellers are responsible for all transactions, delivery, and payment arrangements with buyers

Bannu Book's Role

• Bannu Book acts only as a listing platform to connect buyers and sellers
• We are not responsible for the quality, safety, or legality of products listed
• We are not responsible for disputes, fraud, or issues between buyers and sellers
• We do not handle payments, shipping, or delivery
• All transactions occur directly between buyers and sellers at their own risk

Privacy in Marketplace

• Your contact information (phone number) will be publicly visible to potential buyers
• Product images you upload will be publicly accessible on the marketplace
• Your name and location will be displayed with your listing
• We recommend not sharing sensitive personal information (CNIC, address, etc.) in product descriptions

Listing Removal

Listings may be removed before the 10-day period in the following cases:

• Seller requests removal (product sold or no longer available)
• Listing violates our policies or contains prohibited content
• Listing contains false, misleading, or fraudulent information
• Multiple user reports or complaints about the listing

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

• Directory Listings: Remain active until you request removal
• Marketplace Listings: Automatically deleted after 10 days from approval date
• Contact Information: Retained as long as your listing is active
• Submission Records: May be retained for administrative purposes even after listing removal

10. International Users

Our website is operated from Pakistan. If you are accessing our website from outside Pakistan, please be aware that your information may be transferred to, stored, and processed in Pakistan or other countries where our service providers operate. By using our website, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (if you have subscribed)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: